1 or 192. I know it's not been hacked - just an issue with the IP address being blocked / blacklisted. This pretty. 0. Reboot both your PC and your router and see if the problem is now fixed. However, they don't seem able to provide any evidence as to what the source of the emails might be. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. Check the Wi-Fi network name and password are correct. 1. Virginmedia. Iv had the phone disconnected when in the middle of talking to you. on 28-02-2023 10:44. Just turn the power off, wait for 30 seconds, and. IMAP Security. Use Virgin Media on Your Computer/Laptop. Tap on Change adapter options. Hub 5 - wifi not serving IP addresses. So then I tried dis. This has been picked up, reported to Spamhaus, your IP address has been listed and VM (for better or worse) have blocked you from sending emails. 0 and default gateway to 192. 2. 255. got a new contract with VM and they supplied a new router due to speed increase. We would like to show you a description here but the site won’t allow us. 0. I asked the person on the phone multiple times if she was sure, and she. You get a different IP if you are in modem mode or router mode. • 3 yr. Solution 7: Reinstall Google Chrome. 73. 1 Kudo. I am having trouble with my Virginmedia IP address being blocked by Virgin. I've been experiencing Wi-Fi issues on and off over the past few months, normally a reboot of the device and it works fine. This pretty. settings page. I said I wanted a status IP address, to use in model only mode and a 4g backup dongle. It's been working great for the past six months, however today it seems the - 5203403. Keep in mind that there is a limit of devices that can become available for XfinityWifi. Two notable ones are. 168. That said, the address if what is called ‘sticky’ and rarely changes, I’ve had my current one for about 12 months. 3 - You use Modem mode and get your own Router. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. Save and Exit: Confirm any changes and close the settings. If you are a Virgin Media customer and require support regarding a security issue (Compromised email account, Scam Callers, Malware infections etc), or you are experiencing problems accessing your email account. Sign in . Thanks again - I followed the advice and found that, yes, Spamhaus had the IP address on a list. OK - stuck in an infinite loop of pain. Log onto the Hub at 192. Dead easy. Rebooting the router, which is responsible for the response, resolves the issue most often. Hi, I got a new HUB 4 today and while the home PC connects fine via ethernet, and the TV Stream box + 2 mobile phones connect fine via WIFI, my sons Amazon kids fire HD 10 tablet (2021 11th gen) won't connect and. Check if the problem is sorted or not. Step 1: Click on Start (Windows logo) or press the WIN on your keyboard. However, it stopped being able to ‘find’ my wifi Hub 3…. My Virgin Media Connect was working fine. Virgin Media lists the following options for cancelling your contract: Phone: Call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone. Is this possible OR do I have to remove the hub from the equation ?. That means you’ll likely be on one of the following blacklists:We would like to show you a description here but the site won’t allow us. Please try again by rebooting the Stream box. Check if there is a valid IP configuration. Hi , Thank you for coming back to us about your ongoing issue and sorry to hear that you've had some problems with your TV services. A couple of week's back we were having problems with Wifi connections dropping out or not being able to connect, occasionally issues with the wired connection as week, I was told that there was a fault in the area and if the issues still occurred then to comeback. 0. I am using the same Windows account and using the settings sync option. Can send using my data or from other peoples wifi. 99. 168. Check that your Virgin Telco modem is plugged in, turned on and connected to your Wi-Fi router. Solved: my landline has not been working for a couple of weeks and i've been trying to sort it for a few days now automated system not - 5306846. 1. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. xxx IP address, with the google dns servers, and 192. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. 0/24 -j MASQUERADE. This will force the router. OK - stuck in an infinite loop of pain. devices cannot be addressed directly over the internet, so a miscreant cannot connect to your Hub from their. 99. This works on both ends i. Unlocks superfast broadband in 500,000 buildings. Go to 192. I am having trouble with my Virginmedia IP address being blocked by Virgin. Many proxy servers, VPNs, and Tor exit nodes give themselves away. 5. The DNS address for your particular IP address is known to the VM DHCP server which allocates it and registered on the VM DNS servers. Removed and Forget the wifi on the hand held devices, rebooted the hub, searched and found the wifi and tried to. Re: VM validation failed - Couldnt get the IP address for vm user-image, timeout occured Unable to get IP for VM and x-mode not working are quite different things. Your IP address should start with 192. 168. They seam to think that because I have a dynamic ip that I get a new ip every time. 100. 8K subscribers in the VirginMedia community. . After rebooting the controller ,every clints got the Ip address and works fine. 36 hours without internet, zero response from Virgin Media. When you’re booking your move, let us know if you want to choose a new package for your new home. Reply. 162. @Gavin2023 It doesn't look as if any responders have asked you to check that Outlook is picking up the correct settings for the blueyonder email account. Having found the IP of the Powerline extender enter that IP into the URL of a web browser. They only seem to change when 1) you go into modem mode 2) VM does reconfiguration on their CMTS. 254. You can request a disconnection in writing to this address Virgin Media Sales Operation Support, Virgin Media, Sunderland, SR43 4AA, this address is also stated in the terms and conditions of your contract, this can also be found here in section N. 8. If you’re having problems with our broadband connection, visit our improve WiFi connection page. despite ringing virgin for over 2 months nothing has been done. strung along through 4 different people on the phone for 2 hours quoting better prices until the last one claimed he couldn't do any of them and shouted at me. 8. I found a tutorial on how to set up a static local address and set one up on my laptop. if you can change the MAC of the new router to that of the old then you will retain the IP, otherwise you’ll have to leave the vm modem off for the duration of the dhcp lease time which someone has mentioned is 7 days, turn the modem on and then see if you get the original ip. Options. Make sure that this network doesn't overlap any other networks you may have on the FortiGate. 6. If it’s not a technical issue you need help with then we’re here to support you on. Normally that one device would be a 3rd party router. Method #3 – Change the Encryption Method Options. 1 into your browser and pressing enter. This is different from your WiFi password. Watch Virgin Media TV securely on any network with CyberGhost VPN. Options. 1, sign on and put it into modem mode. Recently had Virgin Media 1GB fibre installed with a hub 5x and expected to be able to run it in modem mode and utilise my TP-link ER605 router that I had previously set up with Plusnet broadband. 6. 168. 3. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. 1. 1 - then navigate to the following settings so you can differentiate between the signals. Have tried to get the system working but does not appear to be an output from the 10Gbps port on the 5x router when in Modem mode. It is written as, ‘SERVER_ADDR’. x and similarly if the router IP is 192. 1. Press Home on the remote control, and then Help & Settings > Settings > Network, where you’ll see your IP address listed as IP Addr. Community elder. Tudor. 0 through 192. That won't help it will be a week or two before I find devices not working because they can't obtain an IP address. 0. 0. Why am I getting the “Failed to obtain IP address” error? The “Failed to obtain IP address”. 1. @shanematthews You say that, but Virgin have a mere 9. Or, sometimes, "Avoided <SSID> due to poor internet access". despite ringing virgin for over 2 months nothing has been done. The short answer is no you can’t. Use the physical address that you noted down at step 5 here and hit Ok to save the changes. I happened to notice evidence of at least some IPv6 back in. 168. I’ve just received the VirginMedia Hitron router via virgin business. That means a network cable is plugged in or a wireless network exists. ping your_router's IP address (e. One of the more basic fixes is to restart all your hardware, including restarting both your PC and Virgin Media Hub by switching off the router and then waiting a few minutes to turn it back on. Type “ ipconfig ” inside the newly opened command prompt. (That's Cloudflare. I wonder what could be triggering the IP. 0. 1. 0. Follow these steps to do this: Go to Settings > Connections > Wi-Fi > Select the Wi-Fi network, and then choose Forget Network. Unplug the power cord from the back of the console for 5 minutes. :eek:Alessandro Volta. (assuming you're in modem mode) If you're in hub mode, you need to switch to modem mode. on 21-04-2023 13:44. Worth adding to this answer that should be the one accepted, that the iptables command could be edited with -d 192. Now choose Properties. 168. Alessandro Volta. Sign in to My Virgin Media a. 0. IP addressing within your network is then managed by the DHCP (Dynamic Host Control Program) server built into the gateway. For example, if your computer’s address is 192. Enter the following command → tracert your public IP address. Learn more. It usually goes like this with the VM hub. No device will connect properly via wifi. Had a tech visit today. on 23-05-2022 10:52. This department will discuss the options of opening a business account and then we will be able to provide you with a Static IP address. This is disable the 5Ghz from transmitting. Off their network (BRAS, DHCP server etc. Virgin’s TV boxes work on an internal IP system that is only accessible from their own network. Not that this is the issue as I get good wifi all over my home. 168. Simply press 1 when you get through to the automated menu, and you'll be put. 2 - 192. 2. Just want people to be aware of. Results of IP address lookup will show country, region, city, ISP, timezone, currency, dialing code, etc. No device will connect properly via wifi. 0. Scroll all the way down to Wireless Lan adapter Wi-FI and copy the Default Gateway IP. Can send using my data or from other peoples wifi. Cannot send emails. Even closing the account and opening a new account at the same address won't change your IP if you are in modem mode and use the same router. 1. Navigate to either 192. I have Haproxy implemented on my firewall. 2, use 192. QuickStart, set up and connections. 168. Forum Team 781 Views Message 12 of 28 Flag for a moderator. 168. Next, enter in your username and password. Use an Ethernet cable to connect the WAN/Internet port of your new router to one of the Ethernet ports on the Virgin Media router. They are going to monitor it for 24hours. Set the static IP address on your Windows PC. The engineer hadn't seen this issue before but when he rang his boss he was told to follow this process exactly. I hope 🙂. Options. Hi to everyone, I have been trying for two days to fix an issue with my broadband, wasn't able to get back any resposne from WatsappSupport - 5345900 Browse Virgin Media Virgin Media Community IPv4 address (or IP address) Subnet mask; Default gateway; DNS server(s) Make up a unique IP address for your Xbox console, and write it down. Please go to the setting page of the router (WEB GUI) and make sure the WAN settings are correct. Full email address, e. The limit is that you only get IP addresses if you're connected via TCP/IP. With (As of December 2012) 4. I hope 🙂. No need to mess about with MAC cloning. Connect the Hub’s power cable with the blue tab. What is weird is that I have a repeater, games consoles and smart plugs connected over WiFi to the hub which all still work. )A new IP address is generated by the router, which disregards the prior attempt to assign one to you. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. However, they don't seem able to provide any evidence as to what the source of the emails might be. Then to change the password sign into My Virgin Media. One of these devices used to have the internal IP of 192. We would like to show you a description here but the site won’t allow us. It has something to do with IP addresses. HI @MESSIAH. They. 29-03-2023 11:40 - edited 29-03-2023 11:41. on 03-11-2022 16:17. 0. bniknafs9 said: 1- when they ban you i think they ban a certain range of IP's so that you can't access the game even when your IP changes , you need a new ISP my friend . 168. Subnest mask, IP Address and DNS. imap. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. I found the same tutorial and i think i set the IPV4 address and Subnet Mask successfully (I used ipconfig /all to find them). Long press on the network that refuses to connect and tap on Forget Network. " and smartphones have "failed to obtain IP Address". In other words they are using an intranet rather than any external connection. Virgin Media offers an Essential broadband package to customers who receive Universal Credit or other forms of government financial help. 0. 4 in the DNS 2 field. Google/Nintendo results were all about DNS so tried bypassing my PiHole both locally on the Switch and on PFSense with no joy. Options. 192. There is an easy and better way. The Virgin Media team. The only way is if you put the Virgin router into modem mode and use your own router plugged into it. Calls From Abroad. If the DHCP server is listed as, say, 192. virginmedia. Receiving mail (POP3) POP3 server name. Absolutely nothing you can do about it, other than find out the underlaying cause and fixing it. Select “ Connection ” from the pane on the left side. org: This is a widely-used time server that is run by the Network Time Foundation. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsTuning in. @Lizahb77 In which case you need to change the password for the blueyonder email address first and then enter the new password into the VM webmail page as described above. 1 as the default gateway. If the issue still persists, I recommend contacting your ISP provider and ask for further information about the concern. Solution 6: Check For Malware. VPN Apps for all devices and unlimited simultaneous connections. g. Installation Woes. They assign a new IP address to you hub or modem pretty each time it reconnects. Say for example, if you have your Virgin Media Hub in router mode and switch it to modem mode, when connecting a new router, the MAC address will be different, this will cause a new IP lease to be allocated to you. You can use it by specifying the server's. I have just taken my PC from Windows 10 to Windows 11 by an ISO install. 168. Networking and WiFi. --. The DNS address for your particular IP address is known to the VM DHCP server which allocates it and registered on the VM DNS servers. tail" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). Error: Server returned unroutable. Mon-Sat 9am-6pm. Save and Exit: Confirm any changes and close the settings. Tuning in. 168. Test Virgin Media with IPVanish: Try accessing Virgin Media while connected to a IPVanish server again to see if the issue is resolved. 1 as the default gateway. 8. 56. 1. No devices are able to receive addresses over WiFi. Other devices have the same problem, so I know the issue is not with my PC. 168. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…Next, look at the specific Desktop pool > Machines. Rebooted the hub several times inc Reset, the 2 andriod phones and plug in security cameras (both are the same make and model) would not connect and the message "failed to obtain IP address" appears on the hand held devices. 8 to test it out. on 31-10-2022 15:53. Then, select Remove This Network. 3. Factory reset your Android. 168. If the Virgin TV box isn't connected to your home network you’ll see a default IP address starting with 169. IPv6 is a little bit interesting, in that there are a few different ways that devices can get IP addresses, with different caveats. 168. You could also possibly set up a url redirector see addictivetips for explanation. It seems there an issues with IP addresses and something is interfering with other devices. 254. Select Next and enter the Hub settings password which is on the base of the Hub. Click "OK" and restart your computer to see if this solution helped to fix the problem. 7. These settings should make your router obtain it's WAN side IP address, subnet mask and DNS servers direct from the Modem. Hub 5 seems to not allocate IP Address. 6. If you are logged in with the primary account, and still unable see the Virgin. Set the “ Connection Type ” to “ UDP ”. on 16-09-2022 15:42. Check if there is a valid IP configuration. It does keep connection logs, including real IP address, timestamps, VPN IP address, and amount of data used. We would like to show you a description here but the site won’t allow us. Try restarting your Wi-Fi router. Options. Many proxy servers, VPNs, and Tor exit nodes give themselves away. It creates a 4-word random password and that then unlocks the email. on 27-07-2023 20:50. Laptops connect but have "No internet, secured. 168. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. For many months now, when I do a search via Google, many of the results won't open when I click on them. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. SSH / SFTP / FTP - Many services are locked behind firewalls which block all ports - unless your IP is 'on the list'. From the IP address field, change the last three numbers of your IP address to anything from 2 to 225. If you're using the SH3 in router mode, this means putting it in modem mode and using your own router. 2. Options. QuickStart, set up and connections. By forgetting the network and reconnecting, it restarts the process of assigning your Android device an IP address. Then, select Remove This Network. In both scenarios, VM's dynamic WAN allocation is super. Command: PBSZ 0 Reply: 200 PBSZ set to 0. 6. Check that your Virgin Telco modem is plugged in, turned on and connected to your Wi-Fi router. 255. See where this Helpful Answer was posted. My IP address is blocked. despite ringing virgin for over 2 months nothing has been done. on 30-03-2023 15:26. See title. I'm not a particularly tech savvy person but based on what I've read online this seems to be a relatively common issue with the Hub 3. You really should get your IP cleared off the Blacklist,. Ethernet works fine. Finding your IP address on different hub models. Learn more Have I helped? Click Mark as. Solved: Hi, New VM broadband customer moved from Plusnet. 0. However, they don't seem able to provide any evidence as to what the source of the emails might be. 1 or 192. This gives the ip address location as Mountain View California and a Google ip address. Your Hub isn’t connected to the internet, which means I’ve just received the VirginMedia Hitron router via virgin business. 168. Right-click on the PIA VPN icon in the menu bar or system tray. (assuming you're in modem mode) If you're in hub mode, you need to switch to modem mode. Contact the receiving domain and see if they have any policy restrictions or blacklists that may be causing the bounced emails. 0 Kudos Reply. xxx IP address, with the virgin media dns servers, and 192. g. In a situation where you just upgraded your hub model and need your router's IP address. Methods Use to Get IP Address in PHP. I'm sorry to hear about the issues with the email 😞 Are you using a client app or signing in on web mail to view your emails? Are you able to send a screenshot of the error? Are you able to reset the password on the "forgotten password" tab? Let us know and we can go on. If you're able to connect and use the internet, then you know the issue isn't your phone. I'll forward it on to VM as well. The problem is that I don't get an IP address.